Birdens Lifted LLC | Dr. Kisha Birden
1601 Park Street
Harrisburg, Pennsylvania 17103, USA
Email: DrKisha@DrKishaBirden.com
Phone: 717.612.8812
Last Updated: July 2026
1. Introduction
Birdens Lifted LLC and Dr. Kisha Birden (“Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you:
- Visit our website
- Purchase a book, journal, product, or service
- Register for an event or program
- Subscribe to our email communications
- Complete an application, inquiry, or contact form
- Participate in a course, workshop, or online experience
- Communicate with our team
- Engage with our social-media pages or other digital platforms
- Use any website, service, or platform that links to this Privacy Policy
Our offerings include, but are not limited to, Dr. Kisha Birden’s publications, speaking engagements, consulting services, educational programs, merchandise, digital content, The Cry Code™, Cry Like A Girl!™, The Cry Room Experience™, and related brand experiences.
By using our website, submitting information, making a purchase, or engaging with our services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information directly from you, automatically through technology, and from third-party platforms that support our business.
a. Information You Provide
You may provide personal information when you:
- Purchase a product or service
- Register for an event, workshop, or program
- Subscribe to our newsletter or email list
- Submit an inquiry or contact form
- Complete an application, questionnaire, or survey
- Book Dr. Kisha Birden for a speaking engagement
- Request consulting or professional services
- Create a customer account
- Submit a testimonial, review, photograph, or story
- Participate in an online community or interactive experience
- Communicate with us by email, telephone, social media, or another platform
- Enter a promotion, giveaway, or special campaign
This information may include:
- Name
- Email address
- Telephone number
- Mailing and billing address
- Shipping address
- Business or organization name
- Professional title
- Event or service preferences
- Purchase and order information
- Registration details
- Account login information
- Information included in messages, forms, applications, or surveys
- Testimonials, photographs, videos, or other content you submit
- Communication and customer-service records
Please do not submit highly sensitive medical, mental-health, financial, legal, or identification information unless it is specifically requested and reasonably necessary for the applicable service.
b. Payment Information
When you make a purchase, payment information is generally collected and processed by a third-party payment processor, e-commerce platform, ticketing provider, or financial institution.
This information may include:
- Payment-card information
- Billing address
- Transaction details
- Payment status
- Fraud-prevention information
Birdens Lifted LLC generally does not directly store complete credit-card numbers or payment-security codes.
Payment information is subject to the privacy and security practices of the third-party provider processing the transaction.
c. Information Collected Automatically
When you visit our website or interact with our digital communications, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.
This information may include:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Website pages visited
- Time and date of visits
- Time spent on pages
- Links clicked
- Referral sources
- Website navigation patterns
- Shopping-cart activity
- Purchase and conversion activity
- Email-opening and engagement information
- Device identifiers
- Cookie identifiers
- General usage and performance data
This information helps us understand how people use our website and communications.
d. Information From Third Parties
We may receive information from third parties when you interact with our brand through services such as:
- E-commerce platforms
- Payment processors
- Email-marketing platforms
- Event-registration and ticketing platforms
- Shipping and fulfillment providers
- Social-media platforms
- Website hosting providers
- Analytics services
- Advertising platforms
- Scheduling systems
- Customer relationship management systems
- Publishers, distributors, or retail partners
- Professional referral sources
The information we receive depends on your activity, account settings, and the third party’s privacy practices.
3. How We Use Your Information
We may use personal information to:
- Operate and maintain our website
- Process purchases and payments
- Fulfill and ship orders
- Register participants for events and programs
- Deliver books, products, services, and digital resources
- Provide access to courses, recordings, or customer accounts
- Respond to inquiries and customer-service requests
- Evaluate speaking, consulting, partnership, or media inquiries
- Communicate important purchase, event, or service information
- Send newsletters, updates, and promotional communications
- Personalize content and customer experiences
- Administer surveys, promotions, or giveaways
- Improve website performance and functionality
- Analyze customer interests and engagement
- Develop new products, programs, and experiences
- Maintain transaction and business records
- Detect fraud or unauthorized activity
- Protect the security of our website and systems
- Enforce our Terms & Conditions and other agreements
- Comply with legal, tax, accounting, and regulatory obligations
- Protect the rights, safety, and property of Birdens Lifted LLC and others
We may also use information for another purpose disclosed when the information is collected or with your consent.
4. Emotional, Personal, and Testimonial Information
Some of Dr. Kisha Birden’s programs, publications, surveys, event activities, and community experiences may invite participants to reflect on emotional, personal, leadership, or life experiences.
You are never required to publicly disclose private or sensitive information unless that disclosure is clearly identified as a necessary part of a specific service.
Information shared in:
- Public comments
- Social-media posts
- Group discussions
- Livestreams
- Public event activities
- Testimonials
- Reviews
- Community forums
may be viewed, shared, recorded, or repeated by other people.
Please exercise care and personal judgment before sharing private, confidential, medical, mental-health, legal, financial, family, employment, or identifying information in a public or group setting.
Birdens Lifted LLC cannot control how other participants or members of the public use information you voluntarily disclose in public-facing spaces.
5. How We Share Information
We do not sell or rent personal information in exchange for money.
We may share information with trusted third parties when reasonably necessary to operate our business and deliver our services.
These third parties may include:
- Website hosting providers
- E-commerce platforms
- Payment processors
- Email and communication platforms
- Customer relationship management providers
- Event-registration and ticketing platforms
- Scheduling providers
- Publishers and product distributors
- Shipping and fulfillment providers
- Printing and merchandise providers
- Analytics services
- Advertising and social-media platforms
- Cloud-storage and technology providers
- Accountants, attorneys, insurers, and professional advisors
- Contractors and service providers supporting our operations
These providers may access information only as needed to perform services for us, subject to their contracts, policies, and applicable law.
We may also disclose information:
- When required by law, regulation, subpoena, court order, or legal process
- To investigate suspected fraud, misuse, or unlawful activity
- To enforce our agreements and policies
- To protect our rights, property, security, or safety
- To protect customers, participants, team members, or the public
- In connection with a merger, acquisition, financing, restructuring, sale, or transfer of business assets
- With your direction or consent
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Operate essential website functions
- Remember preferences and account settings
- Maintain shopping-cart activity
- Understand how visitors use the website
- Measure website and campaign performance
- Improve functionality and user experience
- Support advertising and marketing efforts
- Identify technical problems
- Prevent fraud and unauthorized activity
Cookies may be placed by Birdens Lifted LLC or by third-party services used on the website.
Types of cookies may include:
Essential Cookies
These cookies support functions such as security, account access, shopping carts, checkout, and website navigation.
Analytics Cookies
These cookies help us understand website traffic, visitor behavior, and performance.
Preference Cookies
These cookies remember selections, settings, or other choices.
Advertising Cookies
These cookies may help measure advertising effectiveness or deliver content based on general interests and prior website activity.
You may adjust cookie preferences through your browser settings or through a cookie-consent tool if one is available on the website.
Disabling certain cookies may affect website features, checkout functions, account access, or overall performance.
7. Analytics and Advertising
We may use analytics and advertising technologies provided by third-party platforms.
These services may collect information regarding:
- Website visits
- Page views
- Device and browser information
- General location
- Referral sources
- Advertising interactions
- Purchases and conversions
- Email and campaign engagement
Third-party advertising platforms may use cookies, pixels, or similar technologies to measure campaign performance and provide advertising based on your interactions with websites, applications, or online services.
You may be able to manage advertising preferences through your browser, device, social-media account, advertising-platform settings, or an available website cookie-consent tool.
8. Email Communications
When you provide your email address, you may receive:
- Purchase confirmations
- Receipts and payment notices
- Shipping and delivery updates
- Event registration information
- Program access instructions
- Customer-service responses
- Account and security notices
- Updates related to a requested service
- Newsletters
- Educational content
- Promotional announcements
- Product, event, and program offers
You may unsubscribe from nonessential marketing emails at any time by selecting the unsubscribe link included in the communication.
Unsubscribing from marketing messages will not prevent us from sending transactional or service-related messages concerning an active purchase, event registration, account, agreement, or requested service.
We may retain your email address on a suppression list to ensure that your unsubscribe preference is honored.
9. Telephone and Text Communications
When you provide a telephone number, we may use it to:
- Respond to your inquiry
- Provide customer service
- Communicate about an order
- Share event-related information
- Confirm an appointment or engagement
- Address payment, shipping, or account concerns
We will send promotional text messages only when appropriate consent has been obtained.
Consent to receive marketing text messages is not a condition of purchasing a product or service.
Message and data rates may apply based on your mobile provider.
You may withdraw consent to promotional text communications by following the opt-out instructions included in the message or contacting us directly.
10. Event Photography, Video, and Audio
Our events, workshops, speaking engagements, and brand experiences may be photographed, filmed, livestreamed, or recorded.
These recordings may capture:
- Participant images
- Voices
- Statements
- Audience participation
- Event activities
- General attendance
- Presentations and performances
When required or appropriate, event notices, registration terms, or separate media releases will explain how images and recordings may be used.
Media may be used for:
- Event documentation
- Educational content
- Marketing and promotion
- Social-media content
- Website content
- Publications
- Advertising
- Archival purposes
Please contact a member of the event team before participating when you have a specific privacy concern regarding photography or recording. We will make reasonable efforts to honor requests where practical, but we cannot guarantee exclusion from wide-angle, crowd, background, or public-event recordings.
11. Testimonials, Reviews, and User Content
When you voluntarily provide a testimonial, review, photograph, video, story, or other content for promotional or public use, we may use that information for the purpose for which it was submitted.
Before publishing identifying details, we may request additional consent.
Published testimonials or content may include:
- Name
- Photograph
- Video or voice
- Business or organization name
- Professional title
- Social-media handle
- Statements about your experience
You may request that we discontinue future use of a testimonial by contacting us. We will make reasonable efforts to remove it from materials under our direct control.
Removal may not be possible from materials that have already been printed, distributed, archived, shared by third parties, or incorporated into completed media.
12. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from:
- Unauthorized access
- Improper use
- Loss
- Alteration
- Disclosure
- Destruction
These measures may include secure service providers, access restrictions, authentication controls, software updates, encrypted connections, password protection, and other safeguards appropriate to our operations.
However, no website, database, transmission method, payment system, or storage platform can be guaranteed to be completely secure.
By using the website or submitting information electronically, you acknowledge the inherent security risks associated with online communication and data storage.
If we become aware of a data-security incident requiring notification, we will provide notice in accordance with applicable law. Pennsylvania law includes requirements concerning notification following certain breaches of personal information. (PA Office of Attorney General)
13. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide products and services
- Complete transactions
- Maintain customer and business records
- Fulfill contracts and commitments
- Resolve disputes
- Prevent fraud and abuse
- Enforce our agreements
- Comply with tax, accounting, legal, and regulatory obligations
- Maintain appropriate records of consent and communication preferences
Retention periods vary depending on the type of information, the reason it was collected, and applicable requirements.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
14. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
- Ask questions about how your information is used
- Request information regarding certain disclosures
- Object to or restrict certain uses of information where legally applicable
These rights are not absolute. We may retain information when reasonably necessary to:
- Complete transactions
- Provide requested products or services
- Maintain financial, tax, or legal records
- Prevent fraud
- Protect security
- Exercise or defend legal claims
- Comply with applicable law
- Honor communication opt-outs
To submit a privacy request, contact:
Please include your name, contact information, and a clear description of your request.
We may need to verify your identity before completing the request. We will respond within a reasonable period and in accordance with applicable law.
15. Children’s Privacy
Our website and general services are not directed to children younger than 13, and we do not knowingly collect personal information online from children younger than 13 without appropriate parental consent.
The Children’s Online Privacy Protection Act places specific obligations on covered websites and online services that collect personal information from children younger than 13. (Federal Trade Commission)
If you are a parent or legal guardian and believe that a child has submitted personal information to us without appropriate permission, contact us at DrKisha@DrKishaBirden.com.
If we learn that we have collected information from a child younger than 13 in a manner inconsistent with applicable law, we will take reasonable steps to delete it.
Programs or events that permit minor participants may require parental or guardian registration, consent, supervision, or release forms.
16. Third-Party Websites and Platforms
Our website, emails, social-media pages, products, and services may contain links to third-party websites, applications, retailers, ticketing providers, payment processors, publishers, or other platforms.
We do not control the privacy, security, or data-handling practices of these third parties.
When you leave our website or interact with another platform, your information will be governed by that third party’s privacy policy and terms.
We encourage you to review the privacy notices of any external platform before providing personal information.
17. Social-Media Platforms
When you interact with Dr. Kisha Birden or Birdens Lifted LLC through a social-media platform, the platform may collect, use, or share information according to its own policies.
We may receive information you make available through those interactions, including:
- Name or username
- Public profile information
- Comments
- Messages
- Reactions
- Photographs
- Videos
- Engagement activity
Information posted publicly may be visible to other users and may be shared beyond our control.
Do not post confidential, private, or sensitive information in public comments or other publicly accessible areas.
18. E-Commerce, Shipping, and Fulfillment
When you purchase a physical product, information may be shared with third parties as reasonably necessary to:
- Process payment
- Confirm the order
- Print or manufacture the product
- Package and fulfill the order
- Generate shipping labels
- Deliver the package
- Provide tracking information
- Handle returns or customer-service concerns
- Prevent fraudulent transactions
These providers receive only the information reasonably needed to perform their services.
19. International Visitors
Our business is operated from the Commonwealth of Pennsylvania in the United States.
If you access the website from outside the United States, your information may be transferred to, stored in, or processed in the United States or another country where our service providers operate.
Data-protection laws in those locations may differ from the laws in your country.
Where legally required, we will take reasonable steps to process information in accordance with applicable privacy requirements.
20. State-Specific Privacy Rights
Residents of certain states may have additional privacy rights under their state laws.
Where applicable, these rights may include the ability to:
- Request access to personal information
- Request correction or deletion
- Receive a copy of certain information
- Opt out of certain forms of targeted advertising
- Opt out of certain data-sharing practices
- Appeal the denial of a privacy request
The availability and scope of these rights depend on your state, the nature of the information, and whether the applicable law applies to Birdens Lifted LLC.
We will honor legally valid requests as required by applicable law.
21. “Do Not Track” Signals
Some browsers provide a “Do Not Track” setting.
Because there is not currently a universally accepted standard for responding to all browser-based Do Not Track signals, our website may not respond to them in a uniform manner.
You may use browser settings, device controls, platform preferences, or available cookie-management tools to limit certain tracking activities.
22. Business Transfers
If Birdens Lifted LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or transfer of all or part of the business, personal information may be transferred as part of that transaction.
Any successor entity may continue to use the information subject to this Privacy Policy, unless another notice is provided or applicable law requires additional consent.
23. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our business practices
- Products and services
- Technology
- Third-party platforms
- Legal or regulatory requirements
The revised date will be displayed at the top of this page.
Material changes may also be communicated through the website, email, or another reasonable method when appropriate.
Your continued use of the website or services after an updated Privacy Policy is posted indicates acknowledgment of the revised policy to the extent permitted by law.
24. Contact Information
For privacy questions, requests, or concerns, contact:
Birdens Lifted LLC
Attn: Dr. Kisha Birden
1601 Park Street
Harrisburg, Pennsylvania 17103
Email: DrKisha@DrKishaBirden.com
Phone: 717.612.8812